Business Account Manager

Posted by Airtel Vodafone

Key result areas

Performance and progress in the following areas will be a priority for the Business Account Manager. The level of achievement within these areas will be the basis for performance measurement.


  • Deliver targeted sales & revenues increase via acquiring new customer and retaining existing accounts, in all verticals
  • Manage existing accounts.
  • Work in conjunction with CI Manager - B2B & IoT, to develop and implement multi level sales campaigns to gain new customers.
  • Develop a network of influencers.
  • Seek opportunities to represent Airtel-Vodafone at business and community events, including prospect and client entertainment, ie Chamber Of Commerce, IOD lunches, Gala evenings, etc
  • Build, develop and maintain relationships with customers and manage/create your own portfolio across Guernsey.
  • Build an opportunity pipeline with target customers across Guernsey.
  • Deliver presentations to and carry out negotiations with customers.
  • Continue to develop a high level of market knowledge and expertise
  • Ensure that Tenders to contract are realistic, professionally complied and commercially viable and that due diligence is applied to all aspects of risk assessment and management.
  • Ensure provisioning is completed for all new customer and existing requests
  • Carry out any other Management request.

Education & experience

The Business Account Manager will possess the following qualifications and levels of experience:

  • Should ideally have proven experience in a similar role, and a successful track record in sales.
  • Must have a thorough understanding of telecommunications voice and data products and their relevance to the enterprise markets, or the ability to pick this up at speed.
  • A professional manner and a charismatic personality that can relate to people and their individual situations.
  • A self starter with a “can do” attitude, a natural driver, comfortable in a “start up” environment.
  • Self confident with a high level of interpersonal skills and the ability to build strong and lasting relationships.
  • Highly motivated with the ability to influence others at all levels.
  • Must be a team player, able to work on own initiative and in collaboration with others.
  • A strong commitment to results is essential, as all activity will be focused on winning and retaining business and gaining a positive market share as quickly as possible.