Business Analyst

Posted by The ID Register

The ID Register are seeking a driven and experienced business analyst to own their product roadmap, continuously improve the processes and support people as the business continues to rapidly evolve.


  •  Comfortably manage clients on product demonstrations and status updates.
  •  Actively encourage a culture of continuous improvement through new ideas.
  •  Support the management team in the development and provision of the internal training program.
  •  Manage developers and other staff members as required.


  •  Support the Legal Manager in ensuring that all activity reflects a defined process and technology.
  •  Demonstrate knowledge of our clients and how they are served by each part of our business.
  •  Identify areas for process improvements that are supported by technology.


  •  Cost and prioritise activity within agreed budgets.
  •  Work with end users to analyse and prepare requests for change within the ITIL framework.
  •  Present requests for change to the Change Advisory Board.
  •  Support the unit and user testing of relevant releases in consultation with the Service Level Manager.
  •  Support the development team in the testing and deployment of each sprint.
  •  Own the specification and configuration of The ID Register system in a structured manner.
  •  Provide second line support for The ID Register helpdesk on technology matters.

Target Vocational Qualifications

  •  Ongoing professional development courses to support vocational qualifications

About You

  •  Work efficiently and accurately within defined processes.
  •  Proactively suggest process and system improvements in order to maximize efficiency.
  •  Methodical with an organised approach to work.
  •  Self starting and capable of working with light supervision.
  •  Competent and knowledgeable team member who understands both system and process.
  •  Ability to deal at ease with senior international clients.

Please email for more information.