We are looking for someone to support our Team on a 1-year Fixed Term Contract. The Desk Side Support Technician works with end-user technologies such as office productivity tools and desktop hardware. They liaise across all areas of the business and with external service providers to support incidents, problems and requests where remote resolution is not possible. Responsible for answering IT tickets assigned to them and explaining solutions in technical and nontechnical terms.
Guernsey Electricity is a leading utility business supplying electricity and associated services to domestic and commercial customers.
It is the sole provider of electrical energy in Guernsey and is wholly owned by the island’s government, combining the importation of electricity with local power generation and distribution. It also undertakes electrical contracting and retailing and is a partner in a joint venture which operates the transmission company connecting the Channel Islands to France. It has a turnover of £55 million and the company has a major capital expenditure programme over the next 5 years in developing and upgrading key parts of its infrastructure.
Guernsey Electricity employs in the region of 200 staff in a wide range of business areas including Asset Management, Generation, Distribution, Commercial Contracting, Retail, HR, Facilities, Finance, IT, Customer Service and Project Management.