The successful candidate will be responsible for the monitoring, support, management and escalation of all Mimecast related services across the business. Applicants will need to have prior experience managing email systems for the organisations they have worked for.
If you have at least two years experience supporting Mimecast products, ideally Mimecast Warrior and Gladiator qualifications, a basic knowledge of IP routing, and some experience in a customer service type role, then get in touch with one of our recruiters today!
The role is shift based for a 37.5 hour work week, with shifts being Monday- Friday between 07:00 and 18:00, sharing an early/late pattern with other Enterprise Support Engineers, E.G: 07:00-15:30 or 09:30-18:00.