Head of Business Development

· Build and maintain relationships with internal and external clients and other organisations.
· Meet group sales targets and specific performance metrics, aligned with business strategies.
· Identify and develop new solutions to meet market demands or gaps.
· Responsible for multiple client accounts, and sales teams, able to multi-task and delegate as required.
· Communicate with clients at a senior level to resolve issues and inquiries.
· Build and maintain strong, long-lasting client relationships.
· Negotiate contracts and close agreements to maximise profits.
· Identify and approach potential clients.
· Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
· Ensure the timely and successful delivery of solutions according to customer needs and objectives.
· Generate innovative ideas to support customers and boost brand awareness.
· Ensure brand consistency.
· Use client feedback to improve customer experience.
· Contribute to meetings within the Sales Team, ensuring communication to the team.
· Collaborate with the Sales Team to identify and grow opportunities within the territory.
· Report on sales results on a regular basis (forecasting and tracking) and suggest improvements.
· Prepare reports on account status as required.
· Stay up-to-date with product launches and provide support to clients and the Sales Team.
· Be able to demonstrate growth in own professional knowledge and skills.
· There is a requirement to undertake ad-hoc duties and projects as required.   

EXPERIENCE

. Experienced in developing and executing sales strategies both direct and with partners.
. Experience of working strategically with Microsoft particularly around go-to-market strategies is desirable.
. Proven experience in sales management and sales positions.
. Proven track record in sales and meeting targets.
. In-depth knowledge of the industry and its current events.
. Ability to prepare budgets and reports.
. Familiarity with sales performance metrics.
. Experience working with boards, and influencing strategy.
. Experience in all aspects of driving new business sales, from marketing, lead generation, conversion, social media marketing and KPI’s.
. Previous experience in a technology-focused environment. 

EDUCATION

. Educated to degree level or equivalent in Business Administration, Sales, Marketing or a relevant field is preferred, but not essential.
. A management qualification would be advantageous.

PERSONAL ATTRIBUTES

· Sales management experience.

· Experience in setting targets and goals, and creating inventive plans.

· Analytical thinker.

· Understand customer requirements and business challenges.

· Structured and methodical approach to work and problem-solving.

· Unique blend of technical and customer-facing skills.

· Out-of-the-box thinker.

· Excellent communicator and negotiator.

· Keep up to date with the latest changing technologies and ability to articulate changes to customers and peers.

· Good time and problem management skills.
· Strong customer service approach coupled with a professional and ethical attitude to conducting business.

SKILLS

. Able to sell professional services and objection handle.
. Excellent IT skills and the ability to use and exploit software applications used in the business.
. Highly organised and able to prioritise a variety of critical short, medium- and long-term tasks for multiple activities.
. Sharp attention to detail with strong analytical skills.
. Deliver a first-class service by providing solutions to complex problems.
. Team leader and ability to build relationships with key stakeholders.
. Strong customer service attitude.
. Demonstrable ability to communicate at a high level, present and influence key stakeholders at all levels of an organisation.
. Excellent research skills to enable informed decision-making.
. Ability to use and exploit software applications used in the business.
. Ability to perform at optimal levels.