Platform Support Analyst

Posted by Alexander Daniels Recruitment

We have a fantastic opportunity for a Platform Support Analyst to join our talented Technology team at an Insurance & Technology Group.

The role holder will provide second- and third-line support in relation to IT issues, incidents and service requests predominantly around our core platform Focus and integrated third party services.  They will also help to sustain high Service Level Agreement (SLA) results to ensure the quality of service to our business end-users within expected time frames to guarantee data quality is at its maximum allowing accuracy within core business reporting.