Senior Service Desk Analyst

Posted by Source Recruitment

A leading private bank is looking to recruit a Senior Systems Administrator within their Group Technology Department.

The role holds responsibility for processing and coordinating responses to Service Desk incidents and requests, providing timely status updates, ensuring the resolution of problems that include the classification, prioritisation and initiation of actions, documenting issues, activities and root causes and implementing remedies to prevent future incidence and reoccurrence.

If you have a proven track record of delivering similar capabilities, a minimum of 3 years' experience in a similar technology-focused Service Desk role and have, or are willing to undertake, supporting qualifications (e.g. appropriate technical product-specific and/or industry qualifications) this could be the career move for you!