Senior Systems Consultant

Posted by Situations

A leading specialist outsource provider of innovative IT solutions, support and managed services is seeking a Senior Systems Consultant.

Main duties and responsibilities:

  • Liaising with business clients daily, to meet their IT requirements
  • Advising clients on new technologies that would complement their business
  • Supporting business clients with day to day IT issues
  • Preparing proposals for new projects/clients
  • Implementing larger IT projects including Server upgrades, business merges, office moves, PC roll outs etc
  • Assisting the service desk team with support calls
  • Assisting junior staff with their support tickets
  • Completing information on incident/tickets that were solved personally and close ticket in ticket system
  • Ensuring administration of products and devices dealt with are accurately recorded within the systems

The successful candidate will be trusted to work directly with clients, providing consultancy on various IT technologies so applicants should be:

  • Self-motivated
  • At ease communicating on technical issues without using too much jargon
  • Good at timekeeping and personal organisation
  • Possess the ability to problem solve quickly and effectively often on site and under pressure
  • Honest and trustworthy
  • Shows initiative
  • Excellent attention to detail

The desirable candidate will have a minimum 5 years’ experience within an outsourced IT provider business, hold a MCITP/MCSA certification and an Exchange/SharePoint/Security qualification.