Systems Support Technician

Posted by Transym Computer Services

Transym is the developer of a little-known but widely used Optical Character Recognition API. Our API (TOCR) has been used by thousands of companies around the world to bring consistency and precision to their own in-house and commercial solutions for 20 years.

We are looking for a technically minded individual with a flexible approach to work and the ability to quickly adapt to new tasks and responsibilities. Someone who is self-motivated with good organisational skills and the ability to prioritise workloads.


Responsibilities –

• Handling technical support emails and general customer support emails

• Maintaining a network of ~100 Desktop Computers used for machine learning

• Test data creation

• Software testing

• Troubleshooting

• Ad-hoc projects

• General administration duties

• Maintaining a WordPress website

• Liaising with suppliers for procurement when required

• Liaising with clients


Key skills –

• BTEC Level 3 Diploma in IT or equivalent experience

• Technically minded

• Good knowledge of building desktop PCs as well as troubleshooting hardware

• Some basic knowledge of programming

• A keen eye for detail and accuracy

• Creative problem-solving


Please send your CV below.