This role involves management, review and improvement of the pensions operations and client services function within the Guernsey office, including managing various projects relating to the client services team; providing support to the team by increasing efficiencies; designing, drafting and delivering training; and working directly with other departments to ensure administration, IT systems and operational processes are fit for purpose.
The role also involves management of a small team of administration staff at varying levels, with particular focus on relationship management and communications with external parties. The position also involves responsibility for delivery and oversight of regulatory reporting, and will also require the oversight of product management and delivery, and thus carries some responsibility for governance and risk.
If you hold, or are willing to study towards, a relevant professional qualification and management qualification
have well-developed communication skills both written and verbal and importantly excellent client and company focus we would like to hear from you.