You will lead end-to-end delivery of enterprise-level infrastructures, collaborating closely with customers and internal teams from initial engagement through solution design and third-line support. Key responsibilities include troubleshooting complex technical issues, implementing continuous service improvements, mentoring colleagues, and contributing to proposals and technical presentations.
The ideal candidate will have strong expertise in virtualized environments (e.g., VMware), Linux/Windows systems, storage, networking, and security devices, along with professional certifications such as VCP, MCSE, or CCNP. Excellent communication, problem-solving, and time management skills are essential, as is experience delivering high-quality customer service. You will also participate in an on-call rota and support cloud services strategy and innovation.