Digital Customer Onboarding & KYC - Is This The New Norm?
Explore the building blocks of a complete e-customer onboarding solution with UK Finance in partnership with Infrasoft Technologies Ltd
Remote ‘e-customer’ onboarding is the next step of maturity in the journey towards digitization of banks. The corona outbreak has made it imperative to take a serious look at digital customer onboarding solutions in order for any institution to remain in business.
We discuss how banks need to automate, streamline and optimize the new customer onboarding journey; enhance the customer’s experience, leverage AI tools to reduce onboarding time, drive revenue growth and ensure data security.
We explore the building blocks of a complete e-customer onboarding solution including:
- Automation of identity verification ensuring rapid feedback during the onboarding process
- Capturing process-ready and authentic identity documents
- Gathering all the salient data required for KYC and KYB checks
- Validation of Corporate hierarchies and identifying significant owners
- AML - fraud and risk management and validation
- Integration with internal & external systems to ensure a seamless transfer of data
Technical requirements:
Due to the interactivity of our webinars we recommend that you access them using; Microsoft Edge, Google Chrome, or Mozilla Firefox.
Please note: The webinar is not supported by Internet Explorer v11.
Speakers
Phillip Evans
Director, Whitmill Group Holdings LimitedPhillip Evans is a director of Whitmill Group Holdings Limited (“Whitmill”) and is head of business development and is responsible for developing new areas of business, new products and heads up the group committee responsible for IT strategy, leading the group into a new digital world.
Prior to joining Whitmill, Phillip was a founder member, shareholder and director of another trust company in Jersey and has over 25 year of experience in the finance industry.
Alone with this experience Phillip has been a director and shareholder of a software company that designed solutions for the finance industry in multiple jurisdictions and has also been involved in a number of start-up businesses in sectors such as gaming, entertainment and data warehouses.
Oswald Lopes
Head of Operation & Delivery, Infrasoft Technologies LimitedOswald Lopes heads the Operation & Delivery in the UK & Channel Islands. He has over two decades of vast experience in AI driven financial services space across designing & delivering solutions for leading banks across the region. He has been instrumental in successful delivery of various key projects moving through various roles right from a business analyst, to technical architect and to leading multiple teams across the globe.
Jonathan Middleton
Principal, Technology and Digital Policy Delivery Coordination, UK FinanceLeading Digital and Technology Policy at UK Finance, including innovation, disruption and digital and technology strategy.
