IoD Guernsey – Directing Companies in a Digital World Day 2

Date & Time

13 Nov 09:00 - 12:30


GTA University Centre, Guernsey

Course Summary

The Guernsey Institute of Directors course will be delivered by Gordon Fletcher, Director of Business 4.0 Directorate at the University of Salford and will cover three key areas.

The day starts with an introduction to the importance of digital awareness for all organisations. We illustrate the benefits that different types of digital transformation can bring, from the simplest level of process improvements, through to large scale change programmes that entirely alter the focus of a business or entire market.

We then move into an examination of the particular risks businesses face in an increasingly digital market, and the ways organisations can mitigate and manage their exposure to these risks.

The final part of the day is framed as a question and answer session with the aim of defining what questions directors should be asking about digital, as well as the answers that all directors should know about their organisation’s digital strategy and programmes.

Richard Hanrahan, Chief Executive Officer for Agilisys Guernsey, will be in attendance to help facilitate the day and position the programme within a local business context.


This course is aimed at business leaders irrespective of their previous experience and engagement with digital within their own organisations. The course is intended to equip all leaders with the knowledge to effectively operate within digitally mature businesses, as well as supporting those businesses developing towards that objective.


Topics will include:

  • Market transformation and the impact on businesses
  • Digital strategy and service/process digitalisation
  • Digital innovation
  • Becoming a digitally mature organisation
  • Risks associated with digital and how to mitigate them
  • Information governance.

Course Benefits


At the end of this course delegates will be able to:

  • Recognise company opportunities in relation to digital within their sector and beyond
  • Recognise digital success patterns
  • Understand the wider non-technical set of issues associated with digital
  • Understand the governance risks associated with digital
  • Be confident in undertaking actions to mitigate the risks associated with digital.


Tutor Profile



New Zealand-born and Australian-educated, Gordon is Academic Director of Business 4.0 at Salford Business School. He states his objective is to “disseminate and share knowledge to the broadest possible audience with the goal of enabling the success of others in a digitally rich business and social environment”. Previously Gordon taught coding as a problem-solving activity to the "reluctant”, at both postgraduate and undergraduate levels. He has published work focusing on the use of technology including social media marketing, economies in-game worlds, conflict in online communities, the social supply chain, on/off-line retailing and grieving networks. Other key work includes the development of science fiction prototyping as a method for technology innovation and transformation.


Richard has been inspiring business leaders to improve personal and business performance for 20 years. In 2019 he became Chief Executive of Agilisys Guernsey where he is at the forefront of delivering change and transformation across government. He is driven to help businesses and individuals use emerging technology to embrace the possibilities of the digital age, to challenge the established process and to harness opportunity.