How to run your business as it grows

How to run your business as it grows

Join James Rowell looking into how you can ensure your business runs effectively as it grows. Keeping customers happy is all-important, but how to achieve that is not always easy to predict as the business steps out of the ’lab’ and becomes a real operation.

James will lead you through an interactive presentation looking into how the business can operate effectively and provide consistent service for your customers.

Topics for your business:                   

• How processes help you run your business
• Where processes are important in your business
• Who does them?
• How you know if things aren’t working
• How you create processes to ensure you deliver consistent service for your customers

Speaker:

James Rowell is Strategy and Process Consultant with Advent Management; he has over 20 years’ experience in designing systems and processes. His business experience covers Design to Marketing to Operations to Logistics, in large and small organisations.  

The WebEx details to join will be shared with you an hour before the session.