They are seeking a skilled and motivated IT Support person to join a Technology & Transformation team in the Channel Islands. As an IT Support person, you will be responsible for providing technical assistance and support to employees. Your primary goal will be to ensure the smooth operation of the technology systems and infrastructure, resolving any issues that may arise in a timely and efficient manner. Additionally, you will be based in the Tech Hub in Guernsey, which aims to deliver a Next Generation Technology experience in a central location for IT engagement, education, and innovation.
You will be an integral part of the wider team of skilled and experienced Project Managers and IT specialists. The Tech & Transformation team plays a crucial role in embedding digital into the firm. As an IT Support person, you will have the opportunity to build relationships and enable new technology solutions across the business, delivering products and services that are transforming the way the firm operates.
The ideal candidate will have had some experience in a help desk type or role or a people facing role as they will be dealing with a lot of queries from all levels of employees in the business.
Candidates can be relatively new into their IT career, but must be keen to learn and progress.